At OurCrowd, ensuring data security of our clients, partners and employees is a top priority.
While OurCrowd utilizes various security practices and measures to protect our clients’ confidential information, as the end user, you play an important role in safeguarding against risks related to virus attacks, unauthorized access and fraudulent online transactions. As part of our commitment to keeping your account and personal information safe and secure, we’ve compiled some best practices to help you protect yourself and to understand your role with respect to the Internet.
Internet Fraud, Phishing and Spoofing
Phishing is the practice of using fraudulent e-mails that appear to be from a company you have done business with and copies of legitimate websites to extract financial data and other personal information from unsuspecting computer users. Fraudsters continue to expand in sophistication and customers of financial institutions are increasingly targets of these scams. Because phishing and spoofing emails often look genuine and may appear to originate from real people, organizations, institutions and websites, the following precautions are suggested:
- Just because OurCrowd is contained in an email or web address does not guarantee that it is an OurCrowd website or from an OurCrowd employee. Our emails will always be from @ourcrowd.com.
- Never open a website using a link provided in a suspicious e-mail. Links and the e-mail sender address can be forged. Instead, type the URL directly into the website or use your stored bookmarks.
- Be cautious about clicking links, opening attachments, or downloading files from e-mails regardless of file type or who sent them.
- Avoid including sensitive personal information in e-mail messages. A better practice is to call a company directly at the contact number you have from a reliable source or from the actual OurCrowd website, not one provided in an email.
- Be wary of requests that ask you to perform an urgent action (e.g., “Security Check”, “Activation”, or requests to wire funds/make payments).
- Be on the lookout for typos, grammatical errors, awkward writing and poor visual design and other errors, as they are often the mark of fraudulent e-mails and websites.
- When OurCrowd requires funds to be deposited for investments, the account will always be at a bank in the United States with no further forwarding to another account. Do not send money to OurCrowd to a non US/Israel account unless directed via secure methods on the OurCrowd site. When in doubt, call us.
Online Access Precautions:
- Always type the official website address (URL) when logging into OurCrowd or your financial institutions.
- When logging into the website, check for a letter ‘s’ immediately after the “http” prefix and for the closed lock icon at the right-hand bottom of the screen. This indicates that both the site and connection are encrypted.
- Review websites for their privacy policies and guidance on staying safe online.
- Be wary of any request that asks you to disclose or verify information about yourself or your accounts, in particular, passwords or other information that a financial services provider may use to identify you (e.g. date of birth, mother’s maiden name).
Computer System Precautions:
- Keep computer software (e.g., system patches, anti-virus, and anti-spyware) up to date with the latest security patches.
- Contact the relevant institution immediately if you notice anything irregular with your bank account or other online accounts.
- If your computer and/or Internet connection appear erratic or crashes unusually during a session, disconnect the session and contact your provider’s support desk for assistance.
How to Contact OurCrowd
Contact OurCrowd when you notice any suspicious account activity or experience any information security related events.
External Sources of Information
Please click the respective links below for further information:
Federal Trade Commission (FTC)
U.S. Computer Emergency Readiness Team (US-CERT)
australia.gov.au online safety
Prudential Regulation Authority (PRA)
Financial Conduct Authority (FCA)
British Bankers’ Association (BBA)